It was the first of a series of articles that Securus Technologies will provide concerning wrongdoings and other breaches by Global Tel Link (GTL). Securus leads the way for a more secure solution for monitoring the civil and criminal system. This is accomplished through investigation, corrections, monitoring and reporting any wrongdoings by inmate communications.
According to an information from PR Newswire, Securus will be released in several press releases over a six month period, to bring shame to GTL and bring the organization up to standards of integrity expected.
Order No. U-20784 by the Louisiana Public Service Commission (PSC) in regards of the actions of GTL while they served as telecom services to the Louisiana Department of Corrections. The outbound calls of thousands of inmates were found by The Louisiana PSC and investigated. The wrongdoing of GTL we as follows:
- Unlawfully GTL advanced clocks concerning phones
- Unlawfully GTL programmed the phones to rate calls
- Unlawfully GTL added extra charges to calls to customers
- Unlawfully GTL doubled billed calls
It was unlawful that GTL overcharged Louisiana taxpayers $1,243,000. Even though it was about eighteen years ago and the order by PSC was dated January 21, 1998. Richard A. (“Rick”) Smith, Chief Executive Officer of Securus America Technologies, said he would not have brought it up at this time but found that GTL continues their wrongdoings. He states that such atrocious behavior should not go unnoticed and feels that the responsibilities the industry has to held to a higher standard. He feels that GTL needs to held accountable for their scamming phone tricks on customers.
Securus Technologies is based in Dallas, Texas and continues to serve the law enforcement and corrections facilities and inmates across the United States. It is their commitment to provide emergency responses, investigations, analysis, public information, self service kiosk for inmates and monitoring products, incident management and provide for the safety of the public. For more info, see https://www.crunchbase.com/organization/securus-technologies#/entity.