Securus Technologies, a prominent service provider in the fast-rising corrections market, has challenged its main competitor, GTL, to a technology bake off. In this contest, an independent technology judge will establish who has the biggest and innovative product set, the most advanced high-tech telephone-calling platform, ideal client service, and other related metrics.
Richard Smith’s comments
Securus’ CEO, Mr. Rick Smith, stated that GTL has been issuing statements claiming that its customer services and technology solutions are on the same level with those of Securus Technologies. Therefore, he wants an independent judge to carry out an intensive evaluation of product sets, ranging from customer service models and calling platforms of both companies. He said that comparing Securus’ products with those of GTL is unfair. Over the past four years, Securus has invested more than $700 million in acquiring technologies, tech companies, development of products coupled with a sophisticated Technology Center, and a reliable U.S. Customer Service Center. On the other hand, GTL has only invested a small proportion of what Securus has invested.
What makes Securus to Standout from GTL?
- Securus Technologies boasts an extensive product set of unique services for the corrections industry.
- Securus manages an in-house call center operated by its employees. On the contrary, GTL outsources a bigger part of its client service.
- Securus leverages its competent field technicians to provide products and services while GTL has resulted to contracting a significant amount of its work to non-employees.
- GTL has lost a significant number of its customers to Securus Technologies.
About Securus Technologies
Securus Technologies continues to demonstrate its strong will to serve and connect by delivering technology solutions, including emergency response, biometric analysis, inmate self-service, monitoring products, and communication services to the corrections market. The firm has continued to attract more clients since its establishment. For instance, the company helps 1,200,000 detainees to strengthen their relationships with their loved ones and friends through communication. Over 3,450 facilities depend on products and solutions supplied by Securus to operate smoothly.
Placing prison calls is a very easy thing for people to do nowadays, and I think that it is more important for people to call in instead of just waiting for someone to get out. I have used Securus for a long time because I know that it is the best place for me to go to place video calls, and I know that it gets me through the days when I want to talk to the people I know. They are in jail because of things that they are not proud of, and it helps people to know that I am out here and actually want to talk to them.
There are a lot of people who are benefiting from what I am doing, but I also know that Securus is benefiting a lot of people because of the work that they do. It makes people get in touch with family, and it helps law enforcement be sure that they can catch people based on voice patterns. It is something that has changed my life because I get a big sense of purpose out of talking to these people about things that they need help with.
There are many people who are like me who use Securus, and I am telling other people who are trying to do the same things that I am doing. It is a community outreach that I believe in, and I think that it is very necessary because there is no other way for me to help the people that I have met. I can place the calls on Securus from my phone, or I can sit down and do them in the office. I get to talk to people who need me, and I can give them some kind of hope that life can change.
Securus Video Visitation – Kids from Securus Technologies on Vimeo.
Clas Dojo has a mission to change the way education is received for everyone by releasing their learning program. They hope to turn the school environment into a positive one and bring the school community closer together. So far Class Dojo has been very successful and is currently being used by thousands of classrooms in nearly two thirds of all schools within the US. Class Dojo founders, Sam Chaudhary and Liam Don, decided to create the program because while there were many educational applications out there, none of them really improve communication or come cheap.
Over time, technology has advanced enough to allow people the ability to communicate at long distances quickly and easily, and this same technology is being presented in education with Class Dojo, since it is also a communication platform. Instructors, students, and parents can all be more involved and strengthen the school communities for the better. The program can be used easily with many devices, including laptops, tablets, and of course nearly all smartphones.
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